212 Telephone Answering Service: Business Communication Made Simple

 

212 Answering Service assists businesses everywhere by delivering the highest quality telephone answering service, call center solutions and mailbox services. We offer companies the opportunity to establish an affordable New York City business presence by providing virtual office services to any company, large or small. 212 Answering Service packages are designed to accelerate your business and provide award-winning customer service to your clients, customers, prospects and vendors. We also provide our customers with great local and toll-free telephone numbers, including highly coveted and rare 212 area code telephone numbers that let your contacts know that you’re an established New York business.

212 Answering Service makes communicating with your contacts though telephone, mail and fax easy!

Customer Service, Telephone Answering, Unified Messaging
A complete virtual call center and telephone answering solution:
A local telephone number in the 212 area code, (or 646, 718 and 347)
Customizable US toll-free telephone numbers
Auto Attendant
Daytime and Evening Greetings
Dial by Name Directory
Follow Me
Customized Greetings
Call Routing
Call Screening
Live Call Transfer by a professional operator
Voice Mail
Voice messages delivered to your email, fax system or pager
Fax Receiving
Fax messages delivered to your email
Live Operator Answering Service

 

What Can 212 Answering Service Do For Me?

212 Answering Service outshines our competition by providing our customers with unique solutions to support the needs of traditional offices and nontraditional workplaces alike. 212 Answering Service is more than a room filled with off-hours message takers. We provide a complete 24-hour customer service solution for businesses large and small, across a broad spectrum of industries.

Our 212 Answering Service options are designed to be flexible, fully-customizable, and will transmit a corporate impression to your callers:

• Live telephone answering service staffed by professional customer service representatives
• Multiple voice mailboxes are available for each account with extra-long greeting and message recording times.
• Live operator service can be combined with voicemail transfer, or you can choose a direct-to-voicemail service account.
• Live operator call transferring to your office, home, mobile phone, voicemail box… anywhere.
• Messages can be dispatched to your cell phone, PDA, email, paging, fax or voicemail.
• Emergency notification can be arranged and changed at any time with a call to our customer service department.
• Complete fax and mail services available

 

212 Answering Service is Dressed to Impress.

We’re different than other answering service companies. Our goal is to always provide our 212 Answering Service clients with additional options that go above and beyond what other companies offer. 212 Answering Service makes appointment setting, order-taking, customer service, ad response, and RSVP services easy for our clients to add on to their basic live answering service package. We can manage the databases for these services to ensure that you and your customers and clients make a helpful connection any time of the day or night.

Your Business Address in the Center of It All

Our convenient mailbox services give your business a New York City headquarters at a fraction of the cost of renting furnishing and staffing a traditional office space. When your mail is received, it’s sorted for pick up by you or your business representative. We can also forward your mail anywhere in the world. Having a New York City business address provided by 212 Answering Service significantly enhances your company’s image to the rest of the world.

212 Answering Service will be a seamless point of contact for your business. Our telephone answering service will enhance your company’s brand image by providing the best customer care, anywhere. When callers are pleased with the quality of customer service they receive, they will become repeat customers.

212 Answering Service operators are exceptionally well-spoken, fully trained customer service representatives with a background in providing support across a wide variety of industries. Our staff includes operators who are fluent in conducting business conversations equally well in Spanish or English, providing your company with bilingual communication with your callers.

Create a 24-hour Customer Service Center for Your Business

212 Answering Service operates 24 hours a day, 7 days a week, 365 days a year. We’re acknowledged as being one of the most reliable and personable answering service companies in the business, and we’ll be here for you whenever you need us. We have extended office hours to serve our clients. When you need to speak with us, you’ll get to speak directly with your account representative. If you contact us during off hours, we’ll return your calls promptly the next business morning. Most issues like scheduling updates and minor changes to your answering service account can be accomplished by calling our customer service department, 24 hours a day.

212 Answering Service Specializes in Making Nationwide and Global Business Local

212 Answering Service creates a better way for growing businesses to manage their inbound and outbound telephone traffic. With over 38 years in providing telephone answering service for companies located throughout New York State, no other local telephone answering service does it better. We’ve streamlined our operations, invested in new technology, and implemented new solutions to give our customers a reliable answering service that they love to recommend to others. 212 Answering Service started as a local New York Company, in a tiny backroom in a Manhattan apartment. We understand the needs of small-to-medium sized businesses that want a New York City presence. We’re able to help your company become the next New York success story!

212 Answering Service: Your Calls Our Are Business

Give us a call today to learn more about how partnering with 212 Answering Service can transform your business.